Most in-stock items ship within 24 hours of ordering; however, some orders may take up to 48 hours to process. Please note that we do not ship on Saturdays, Sundays or US holidays.
Orders shipped to P.O. Boxes are sent via USPS Priority Mail only. Overnight and Express delivery options are unavailable at this time.
We ship to all U.S. territories, APO/FPO addresses and many international countries; however, we cannot control custom delays and are not responsible for lost or stole packages. If you would like to add insurance to your order, please contact us prior to purchasing at firstname.lastname@example.org.
We will ship to the Paypal or Ship To address listed in the order confirmation. Any packages returned due to wrong/incorrect address will be re-shipped at the cost of purchaser.
PLEASE NOTE - We are NOT responsible for lost, stolen or undelivered packages, though we will help to track down packages to our best ability. These unfortunate occurrences are not a reflection of our business or dedication to our customers. You may purchase insurance by contacting us prior to ordering. All lost, stolen, or returned packages paid without insurance are the responsibility of the buyer. If any packages are undeliverable or returned to sender, the purchaser will be invoiced for re-shipping.
We love what we do and we want you to love your items. Brand new, unopened/unworn merchandise may be exchanged or returned within 14 days of purchase. Sale items are Final Sale and cannot be returned or exchanged. Original shipping fees are non-refundable & return shipping is the responsibility of the purchaser.
All returns must be approved before being sent back by emailing us at email@example.com
Returned packages are inspected & processed within 3-6 business days. A refund will then be credited back to your original method of payment, and will post approximately two days after the processing date. It may take up to two billing cycles for the credit to appear on your monthly credit card statement.
Most returns will process in approximately 2–3 weeks, depending on your method of return. Additional processing delays may occur.
A refund will then be credited back to your original method of payment, and will post approximately two days after the processing date. It may take up to two billing cycles for the credit to appear on your monthly credit card statement.
Gift card purchases will be refunded in the form of another gift card.
Incorrect or Damaged Items
If you receive a damaged item you must notify us within 3 days of receipt. It is the customers' responsibility to inspect all deliveries within 3 business days of receipt. All damaged items must have tags still attached and be in unworn condition. Any damages resulting from packages being opened carelessly are not considered damaged.
If you have any questions regarding our return policy, please email us at firstname.lastname@example.org